Payment links vs. subscription management

A payment link gets a customer to checkout. Some providers also support recurring purchases through links. The bigger question is what happens after payment: where the service agreement, subscription changes and customer history are managed.

Quick answer

Use a payment link when you need to collect a payment. Use subscription management when you need to run the agreement after the first payment, including changes, renewals and customer history. Whether a link can start a recurring purchase depends on the provider.

Checkout is only the beginning

One-time checkout Subscription-capable link Full service management
Takes one payment for a single purchase Can start a recurring purchase, depending on the provider Keeps the service agreement, status and history in one record
Ends when the payment completes Recurring charges run in the provider, under its rules Covers renewals, plan changes, add-ons and cancellation
Gives the customer a receipt Gives the customer the provider receipts Shows the customer their subscription, changes and invoices

Use a one-time checkout when

the customer buys one thing and no later change or renewal needs to be managed.

Use a subscription-capable link when

the provider supports recurring purchases through a link, and you accept its rules for changes, cancellation and history.

Use full subscription management when

the service changes over time, the customer needs a view of their subscription, and your team handles plan changes and exceptions.

How Komashi fits

Komashi can create payment-only links for an existing subscription renewal or a payable pending change. Plan changes, one-time add-ons, resubscribing and management stay in the subscription record.

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Ready to put this into practice?

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