Understand how Komashi handles your business workflows.

Understand where Komashi operates, where your providers take over, and which responsibilities remain with your business.

Who handles payments

Your payment providers handle funds. Komashi coordinates supported payment flows with them.

Payments go from your customer, through your payment provider, to you. Komashi invoices its platform fee separately from customer payments and does not deduct it from them. Komashi applies the tax treatment you configure and keeps it with each order and invoice. It never registers, files, remits or determines the correct VAT treatment.

Payment flow

Receives the payment

How access works

Use supported access and authorization controls for your team and integrations.

Team roles are set in the Control Center. AI connections are listed in your profile, where you can review and revoke them.

Legal and data documents

Review our published terms, privacy information, processing agreements and subprocessors.

This page does not make claims about certifications, audits, encryption or where data is stored. The legal documents set out the terms, privacy and data processing rules that apply to your use of Komashi.