28 docs tagged with "provider-services"

Yes. Click Services, open your service, and stay on the Pricing tab. Click the price of the plan you want to change.

Yes. When you create a service, choose Renewal: One-time payment on the Review your service screen. For an existing service, click Services, open your service, and use the Pricing tab to add a One-time service instead of a recurring subscription.

Duplicating a service is not currently supported. You need to create each service manually.

Yes. When setting up pricing, select the Free Service option. This allows customers to subscribe at no cost.

Yes. You can offer daily, weekly, monthly, and yearly billing options for the same service. Customers choose the billing period that suits them best. You can configure billing periods in the Pricing editor of each service.

Yes. You can turn off your storefront without deleting the service. Click Services, open your service, and turn Status off on the Storefront settings tab. Existing subscribers are not affected.

There is no sandbox environment, but you can safely explore all features before sharing your service URL with customers.

You do not build your first service by hand. Komashi generates it from your business description when you create your provider, and ticks Create your first service in the Setup guide.

What can be exported directly

Click Services and open the service you want to delete. On the Storefront settings tab, scroll to the Danger zone and click Delete service.

First create your provider. You describe your business once, and Komashi creates your branded workspace together with your first service.

You set a free trial per billing period, in the plan editor.

Create your provider. Komashi generates your first service from your business description at the same time.

There is no limit. You can create as many services as your business needs.

There is no sandbox environment. You can safely explore all features without sharing your service URL with customers.

Create and manage the services you sell. Click Services in the left sidebar of the Control Center.

Click a service on the Services page to open its editor. The editor has four tabs — Pricing, Layout editor, VAT, and Storefront settings — with a breadcrumb back to Manage services on the left and two controls on the right:

When the renewal is due, Komashi attempts to charge the saved payment method. If the card is expired or unusable, the charge fails and renewal does not happen. The subscription moves to an Expired status and the customer receives a notification about the failed payment.

Active subscriptions are not immediately terminated. They are marked as canceled and will not renew, but remain active until the end of the current billing period. The plan is archived and hidden from new customers.

Existing subscribers are not affected immediately. The new price applies from their next billing cycle.

A subscription charges the customer on a recurring basis — daily, weekly, monthly, or yearly — until they cancel.

A service is the product you offer — for example, "Gym Membership" or "Online Course".

Canceling stops future renewals but keeps the subscription active until the end of the current billing period. The customer retains access until then.

Net price is the price before VAT is added.

Monthly billing charges the customer every month. It offers more flexibility for customers who want a shorter commitment.

There is no central marketplace directory — customers reach your services through your storefront link or an embedded widget. If a service isn't showing up there, check the following:

Automatic renewal must be enabled in your service settings. Check Settings → Provider rules and make sure the subscription renewal option is configured correctly.

It depends on the payment method used.