How does a customer present their QR code?
- Go to My Subscriptions.
- Click ... next to the subscription.
- Select QR Code Entry System.
- Show the QR code to the provider for scanning.
note
The QR code refreshes automatically every 15 minutes.
Your QR code is personal
Treat it like a ticket. Do not share, sell, or copy it — unless the provider says otherwise, it is valid only for the person it was issued to, and a code that has been shared, altered, or already used may be refused.
A QR code identifies you and grants access. It does not initiate payments and is not a payment instrument.
If a QR code is refused, contact the provider — what it entitles you to is set by your contract with them. If it will not display or scan at all, that is a technical problem: contact Komashi at info@komashi.com.